Shipping & Exchanges
Last updated: July 29, 2026
Made-to-Order Fulfillment
Most BFAMPRINTS products are made specifically for you after your order is placed. Depending on the product, your order will be produced, packed, and shipped by one of our trusted fulfillment partners, Printful or Printify.
Although a fulfillment partner may manufacture and ship your item, BFAMPRINTS is your point of contact for all order questions and concerns. Please contact us directly rather than contacting Printful or Printify.
Processing and Shipping
Orders may take up to 14 business days to process and ship. This time allows your item to be produced and prepared before it is handed to the shipping carrier. Business days do not include weekends or federal holidays.
Delivery time after shipment varies based on the destination, carrier service, seasonal demand, and other circumstances outside our control. You will receive tracking information when it becomes available.
If your order includes more than one product, the items may be fulfilled by different facilities and arrive in separate packages. Separate tracking information may be provided for each shipment.
Shipping Addresses
Please review your shipping address carefully before completing your order. Customers are responsible for providing a complete and accurate address. If you notice an error, contact BFAMPRINTS as soon as possible. Once an order enters production or ships, we may not be able to change or redirect it.
Damaged, Misprinted, or Incorrect Items
Please inspect your order when it arrives. You must report any damaged, misprinted, or incorrect item to BFAMPRINTS within 7 days after delivery.
Email contact-us@bfamprints.com and include:
- Your order number
- A description of the problem
- Clear photos showing the item and the issue
- A photo of the package or shipping label when relevant
We will review the information and, when necessary, coordinate with Printful or Printify. If the issue is approved, we will provide an exchange or replacement. We do not issue refunds.
Exchanges and Made-to-Order Items
Because our products are made to order, we cannot accept returns or exchanges for buyer’s remorse, ordering the wrong size or color, or a change of preference. Please review product details and sizing information before ordering.
Exchanges or replacements are available only for approved claims involving items that arrived damaged, misprinted, or different from what was ordered.
Delayed, Lost, or Marked-Delivered Packages
If tracking appears delayed, shows no movement, or lists a package as delivered that you cannot locate, contact BFAMPRINTS. We will review the order and work with the appropriate fulfillment partner or shipping carrier when an investigation is available. Carrier investigations and resolution times may vary.
International Orders
International delivery times may vary. Customers are responsible for any customs duties, import taxes, or other fees charged by their country unless otherwise stated at checkout.
Contact Us
For shipping, tracking, or exchange questions, contact BFAMPRINTS at contact-us@bfamprints.com. Please do not contact Printful or Printify directly about your BFAMPRINTS order.